Frequently Asked Questions

What Kind of equipment and services do you offer?

Jumper Bee has the largest range of entertainment options in Texas. We can cater your food, provide live entertainers, rent you a variety of fun inflatables and activities, or we can plan and staff your whole event.

Do you do birthday parties?

Do we do birthday parties! We’re ready to cater to any age, from 1 to 101. Many of our events and services have been developed specifically for kids’ parties. If someone’s hit a milestone like 40, 50, or 75 years old, we’ve got that covered, too. Our committee is considering using your services.

Are you available to meet with us?

Yes, we prefer to meet in person with our customers to discuss our services and your needs. While you are welcome at our offices, we are always ready to come to you. It’s often helpful for us to see where you are intending to hold your event before finalizing what we might provide.

How much does an event cost?

We are always ready to customize our services according to your budget. If you’re not sure what you can spend, we’ll offer a number of options and discuss with you what will work the best. We will then offer you a quote within 24 hours.

How far in advance should we book?

Earlier is always better than later. We recommend 45-60 days before your event. We have larger and repeat clients, though, who contact us more than a year ahead and we also take bookings the week that an event is happening. But earlier is always better. 

This is my first time in charge of this event. Can you help me make sure it goes over big time and make sure I look good doing it?

Jumper Bee wants to work with you, backing you up on all aspects of your event, and taking the lead where you need us to. You will benefit from all of our experience, from all of our marketing research, from the renowned quality of our attractions and products, and from the unwavering professionalism of our staff. We can provide promotional materials, facility advice, media contacts, and references. When you bring us on to your event planning team, we provide a site survey so that you can determine if and then how your facility may need to be adjusted or customized to suit your event. Further, our Website is a cornucopia of ideas and answers meant for you, but we’ll also provide printed materials.

You’ve made a wise choice by consulting the best entertainment company in Texas, so aren’t you already looking good?

Do we need electricity for the games?

Yes, you’ll need a 110 Volt outlet to operate our inflatables. You’ll also need it if you hire our DJs and for many of our concessions. Part of our site survey is always to assess these electricity needs. If your site does not meet these requirements, we always have a backup plan: we’ll bring generators.

Do you offer food services?

Only the best in the region! We can cater parties, meetings, concerts, and more with anything from finger food to sit-down dinners. And if you like, beverages will be included.

Can we have alcohol at our event?

Of course you can. Just keep in mind that communities tend to be very strict about the distribution of liquor, so as part of our initial talks with you, we’ll help you investigate licensing regulations. As long as your venue is properly licensed, Jumper Bee is all set. We’ve got the qualified bartenders and the connections with distributors that will satisfy the thirsts of all your guests.

What ages do your services cover?

As we’ve said, we’ll entertain anybody from age 1 to 101. We’re very flexible and very much in tune with what makes a 3- or 13- or 33-year-old happy when it comes to party time.

What is your service area? Do you travel?

We’re based in Northeastern Texas. In Collin county, we’ll work small parties and large events. In the greater Dallas/Fort Worth metropolitan area, we’ll work mid-sized to large events, and we’ll take our large event expertise to any part of the great state of Texas.

Do you work in Alabama or Oklahoma?

Unfortunately, our license restrictions keep us almost exclusively in our home state of Texas. But we do have friends who work in neighboring states and will happily refer you to them.

Where can we hold our event?

Hey, if you’ve got a meeting hall or a large living room, we’ll come right to it. If, however, you’re in need of space for dozens or hundreds of people, we’ll help you find the right park, hotel dining room, or convention center to suit your party. You may even have space right at your church or company that will do just fine. Jumper Bee will always help you tailor your event to your crowd, and we recognize that choosing the right space is sometimes half the battle.

Does Jumper Bee Entertainment carry insurance?

Yes, we are a fully licensed entertainment provider, fully covered for any instance. Our contracts contain a full explanation of both the extent of our company’s insurance and whatever insurance you, as our customer, might be required or advised to carry. We will be glad to discuss the details of insurance coverage as one of the steps toward working with you.

Where are your offices located? Can we come visit?

Our offices are located in Allen, Texas, just a few minutes north of Dallas. And you’re welcome to stop by any time.

What are your business hours?

We’re open Monday to Friday 8:00 a.m. till 6 p.m. and Saturday / Sunday from 10:00 a.m. till 4 p.m. Events 24hrs a day 365 days a year.

What methods of payment do you accept?

We accept cash, business checks, and credit cards (Visa, MasterCard).

How long will it take for you to set up?

This of course varies, depending on the size and type of your event. Most times, we can get everything going in 1 to 4 hours and will always be ready at least 30 minutes before your guests arrive. Larger events may require that we set up the day before.

What do we need to provide you?

Here’s another case where the exact size and nature of your event impacts our answer, but in most cases, we’ll do everything to get things set up and running smoothly. We want you to have fun right along with your invited guests. If we need a power source, volunteers from your organization, or other types of coordination, we’ll determine all of that with you ahead of time.

Do you supervise your games?

Most of our games and inflatables are designed so that you can supervise them yourself, but if you would prefer a more knowledgeable staffer at hand, we can provide that for an extra charge. Some games and inflatables must be staffed per our insurance company, when booking we will have more information on these products.

What happens if it rains?

We can certainly never guarantee great weather for your event, but we’re prepared, rain or shine. If the rain’s already pouring and we have not yet arrived to set up, you can cancel and pay just the non-refundable portion of your deposit. If we’ve already arrived, however, you will pay in full, but we will also work with you to salvage or reschedule your event.

Do you take a deposit and if so, when is the remaining balance due?

If you’re hiring Jumper Bee entertainers or bringing us in for catering, there’s a 50% deposit due when we settle your contract. After that, there’s a 50% non-refundable balance due at drop off.

Do you have a catalog or other promotional materials?

Of course. Jumper Bee recognizes that the Web is not always the most practical way to browse our services or to pitch them to a meeting room full of event coordinators. And besides, we were alive back in the 20th century, so we still know how to put together a good glossy catalog and other related marketing pieces. Order these materials right here at the site or give our offices a call to request them at (972) 396-5233.

Do you deliver the equipment to us, or do we have to come and pick it up?

Jumper Bee always comes to you with whatever equipment you’ve ordered. We’ll do the set-up and the takedown, too. Our insurance company tends to like that way better.


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